Privacy Policy

Privacy Policy for Atomiq TechnologiesLast Updated: 2025.  Atomiq Technologies Pty Ltd ("we," "us," "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our AgencyIQ application ("the App"), a cloud-based marketing automation platform designed for Queensland SMEs. By accessing or using the App, you consent to the practices described in this policy.1. IntroductionThis Privacy Policy applies to all users of the AgencyIQ application, including those participating in our exclusive beta testing phase limited to 100 Queensland SMEs. We operate in compliance with the Privacy Act 1988 and the Australian Privacy Principles (APPs). If you have any questions about this policy, please contact us at support@atomiqtechnologies.com.2. Information We CollectWe collect the following types of personal information:

• Contact Information: Your email address, name, and business details (e.g., for SMEs signing up during the beta phase).
• Payment Information: Credit card details or other payment methods if you subscribe to paid tiers (Lite, Pro, or Team plans).
• Usage Data: Information about how you interact with the App, such as actions taken (e.g., up to 20, 50, 150, or 500 actions depending on your plan), campaign performance metrics, and analytics data.
• Business Data: Details about your business goals and target audience provided when creating a marketing plan.
• Technical Data: IP address, browser type, device information, and cookies (if enabled for analytics or functionality).

3. How We Collect InformationWe collect information through:

• Direct Input: When you sign up, verify your email, subscribe to a plan, or input business goals and audience details via the App’s forms.
• Email Verification: When you provide Gmail SMTP credentials (username, app password, and from-email address) to enable verification emails.
• Automated Technologies: Cookies, server logs, and analytics tools to monitor usage and improve the App’s performance.
• Third-Party Services: Payment processors for paid subscriptions, email services (e.g., Gmail SMTP), and potential communication platforms (e.g., Twilio for SMS, if implemented).

4. How We Use Your InformationWe use your information to:

• Create and manage your AgencyIQ account.
• Send verification emails to confirm your identity and activate your account.
• Process payments for subscription tiers (Lite: $100/month, Pro: $200/month, Team: $500/month).
• Generate tailored marketing strategies and automate campaigns based on your business goals and audience.
• Provide analytics (basic, advanced, premium, or enterprise-level, depending on your plan).
• Offer customer support, including priority or 24/7 support for Pro and Team plan subscribers.
• Improve the App’s functionality, including AI-driven features like campaign optimization.
• Comply with legal obligations and enforce our terms of service.

5. Data Sharing and DisclosureWe may share your information with:

• Service Providers: Third parties that support the App’s operations, including:
  • AWS: For hosting and storage on servers in the Asia Pacific (Sydney) region.
  • Payment Processors: To handle transactions for paid plans.
  • Email Services: Such as Gmail SMTP for sending verification emails.
  • Communication Platforms: Potentially Twilio (if SMS features are added) for notifications.
• Legal Authorities: When required by law or to protect our rights.
• Business Transfers: In the event of a merger, acquisition, or sale of assets.

Your data may be transferred internationally as part of these services, but we ensure it complies with applicable data protection laws.6. Data Storage and SecurityYour data is stored on Amazon Web Services (AWS) servers in the Asia Pacific (Sydney) region, configured via Elastic Beanstalk with secure IAM roles, EC2 instance profiles, and key pairs. We implement industry-standard security measures, including:

• Encryption of data in transit and at rest.
• Access controls via AWS IAM policies.
• Deactivation of IMDSv1 for enhanced instance security.
• Secure storage of SMTP credentials for email verification.

While we strive to protect your information, no system is completely secure, and we cannot guarantee absolute security.7. Your RightsUnder the Australian Privacy Principles and other applicable laws, you have the right to:

• Access, correct, or delete your personal information.
• Opt-out of marketing communications.
• Request data portability.
• Withdraw consent for data processing (where applicable).

To exercise these rights, contact us at support@atomiqtechnologies.com. For more details on your rights under Australian law, visit the Office of the Australian Information Commissioner (OAIC) website.8. Cookies and Tracking TechnologiesWe may use cookies and similar technologies to enhance your experience, analyze usage (e.g., campaign performance), and improve the App. You can manage cookie preferences through your browser settings.9. Third-Party Links and ServicesThe App may integrate with third-party platforms for multi-channel posting (e.g., social media) or custom integrations (for Team plan users). We are not responsible for the privacy practices of these third parties. Please review their policies separately.10. AI and Data ProcessingOur AI Assistant and automation features process your inputs (e.g., business goals, audience data) to create, manage, and optimize marketing campaigns. We may use aggregated, anonymized data to train and improve our AI models, but this data will not identify individual users.11. Children’s PrivacyThe App is not intended for use by children under 13. We do not knowingly collect personal information from children.12. Beta Testing PhaseDuring the beta testing phase (limited to 100 Queensland SMEs), we may collect additional usage data to refine the App. This data will be anonymized and used solely for development purposes. Upon conclusion of the beta phase, you may request deletion of your data by contacting us.13. Data Retention

• SMTP Credentials: Retained securely for as long as needed to send verification emails, unless you request deletion.
• Logs and Monitoring Data: Retained for 7 days (e.g., system logs, CloudWatch metrics) unless modified in the App’s configuration.
• Account Data: Retained while your account is active; you may request deletion upon account closure.
• Beta Data: Retained until the beta phase ends, unless you request earlier deletion.

14. Changes to This PolicyWe may update this Privacy Policy from time to time. Significant changes will be communicated via email or through the App. Your continued use of the App after such updates constitutes acceptance of the revised policy.15. Contact InformationIf you have questions or concerns about this Privacy Policy, please contact us at:Email: support@atomiqtechnologies.com
Address: Atomiq Technologies Pty Ltd, [Insert Physical Address], Queensland, AustraliaThis Privacy Policy ensures transparency about how we handle your personal information within the AgencyIQ application. By using the App, you acknowledge that you have read and agree to these practices.